Shipping policy

Shipping and Delivery

1. Shipping and delivery locations for Apollo Scooters are limited to physical addresses in Australia, Canada, and the United States (Excluding Hawaii and Alaska) and cannot include PO boxes.
2. The delivery period indicated by Apollo Scooters shall be based on the circumstances applicable to Apollo Scooters at the time the agreement was entered into. All delivery dates are estimates only.
3. When Apollo Scooters dispatches Products to you, the risk of loss of or damage to the Products shall pass to you when you or a third party indicated by you and other than the carrier has acquired the physical possession of the Products. However, the risk shall pass to you upon delivery to the carrier if the carrier was commissioned by you to carry the Products and that choice was not offered by Apollo Scooters, without prejudice to your rights against the carrier.
4. Except as otherwise provided herein, the delivery period shall commence on the date of Apollo Scooters’ written Order confirmation. Provided, however, if, in order to execute the Order, Apollo Scooters requires additional information from the Customer, the delivery period shall commence on the date on which Apollo Scooters disposes of all the necessary information or resources, but not earlier than the date of the written Order confirmation.
5. Customer shall not be entitled to claim any compensation in the event of an overdue delivery period. Customers have the right to dissolve the Agreement after they have requested to deliver within a reasonable timeframe or such timeframe as provided by law and Apollo Scooters was not able to deliver within that reasonable period or timeframe as provided by law.
6. Apollo Scooters shall at all times be entitled to deliver orders in multiple lots or pieces.

For more information concerning shipping, visit https://support.apolloscooters.co/en/shipping